Reference

Legal Terms For Your 888score Account

888score sets out the Legal terms behind account access, wallet records and policy requests in one clear place.

Account termsPolicy requestsLocal-law accessData controls
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888score Legal Terms For Your 888score Account
CONTACT PATHS

Get Help With Legal Requests

A clear contact route helps you resolve Legal questions without sending sensitive details to an unverified address. Start from the account help route and include the email or phone detail connected to your account, plus the policy point you want clarified. Our team can then check access status, payment records or a requested policy change while you remain on the mobile or desktop path.

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Account access

Use the account help route when a Legal question concerns phone verification, identity details or access eligibility. Include your registered contact detail so we can match the request to the correct account before discussing any private record.

Wallet records

For a DANA, OVO, GoPay or QRIS record, send the transaction reference shown in your account. We can check whether the wallet status is pending, matched or requires another account step under the applicable Legal terms.

Policy changes

If you want a data correction or a copy of a policy record, use the same contact route and state the exact request. We will ask for reasonable account confirmation before changing or releasing information linked to you.

DATA AND CONTROL

How 888score Handles Policy Duties

Legal handling is practical: we connect each request to the account record, check the relevant wallet or access event, and keep the response tied to the policy question you raised.

Data handling

We use account details to operate access checks, phone verification, payment matching and policy responses. A request is handled against the record you identify, so we do not discuss private account data through an unverified contact.

Cookies

Cookies can support login continuity, security checks and policy-page preferences on your device. You can manage browser cookie settings, although changing them may affect account access steps or require you to verify your phone again.

Account security

Phone verification is part of our account access control. Keep your registered contact detail private, sign out on shared devices, and contact us if a login or wallet status does not match your own activity.

Record retention

We retain account and transaction records for the period needed to address security, legal and payment questions. The period can depend on the record type and applicable local requirements, rather than a single fixed duration.

Requesting changes

You can ask us to correct account details, clarify a policy record or explain how a payment reference was matched. Send the request through the account contact route and provide enough detail for us to locate it.

Contact ownership

Policy requests should come from the contact detail attached to your account where possible. If that route is unavailable, explain the problem through account support; we may request extra checks before discussing or changing the record.

Answers Before You Open An Account

These Legal answers focus on the questions we receive about access, records and account control in Indonesia. Read them before phone verification or a first wallet transaction, then use the account contact route if your situation needs a specific response. Access remains subject to local law.

The 888score Legal page covers account access, phone verification, payment records, cookies, data handling, retention and policy requests. It also explains how to contact us when a wallet status or access decision needs clarification, while access depends on local law.

Access is available only where local law permits and may depend on your location and eligibility. If you are in Indonesia, read the Legal terms before opening an account, complete phone verification, and use the account route if access status is unclear.

DANA and QRIS references are connected to the account record used for the transaction. If the status does not match your receipt, send the reference through account support. We may confirm your registered contact detail before discussing the payment record.

We use details needed for account access, phone verification, security checks, payment matching and Legal requests. The precise record depends on your action. You can ask us to clarify, correct or explain an account detail through the contact route.

Yes. Send a correction request through the account contact route and identify the detail that needs changing. We may ask for confirmation from your registered phone or another account check before applying the change to protect your record.

Retention depends on the type of account or payment record and the local requirements that apply. We keep records for security, payment questions and Legal duties, then handle them according to the relevant retention process rather than one universal period.

Use the account help route for questions about access, phone verification, data, cookies, DANA, OVO, GoPay, QRIS or bank transfer records. Include your registered contact detail and a short description so we can direct the request correctly.

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